||[Nov. 23rd, 2011|11:49 am]
KiSCon - Kirk/Spock Slash Convention
Just to let you know that we're currently unable to accept PayPal payments.
I am involved in a dispute with PayPal, who have refused us access to any of the money we have received to date on the grounds that they claim not to have received proof of my ID and various other documentation. In fact, I have sent them all of the documents they've requested multiple times over the last two months, both over their own website and by email, so they're either lying or incompetent. I have referred the matter to the Financial Ombudsman and Trading Standards, but so far there is no resolution in sight.
In the meantime, I have had to fork out a considerable sum of money (>£1000) from my own meager funds in order to pay the deposit for the convention. If you are still waiting to sign up or pay further installments, I would therefore be extremely grateful if you could use cheque or bank transfer so that I can recoup some of the money I've lost.
If you're overseas or have other reasons for needing to use PayPal, please sign up anyway and we will hold a place for you without a deposit until this is sorted.
I apologise for the inconvenience. If anyone has any useful advice on how to get through to thinking humans at PayPal then please do share!