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KiSCon - Kirk/Spock Slash Convention

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Paypal [Nov. 23rd, 2011|11:49 am]
KiSCon - Kirk/Spock Slash Convention

kiscon

[rhaegal]
[Tags|]

Just to let you know that we're currently unable to accept PayPal payments.

I am involved in a dispute with PayPal, who have refused us access to any of the money we have received to date on the grounds that they claim not to have received proof of my ID and various other documentation. In fact, I have sent them all of the documents they've requested multiple times over the last two months, both over their own website and by email, so they're either lying or incompetent. I have referred the matter to the Financial Ombudsman and Trading Standards, but so far there is no resolution in sight.

In the meantime, I have had to fork out a considerable sum of money (>£1000) from my own meager funds in order to pay the deposit for the convention. If you are still waiting to sign up or pay further installments, I would therefore be extremely grateful if you could use cheque or bank transfer so that I can recoup some of the money I've lost.

If you're overseas or have other reasons for needing to use PayPal, please sign up anyway and we will hold a place for you without a deposit until this is sorted.

I apologise for the inconvenience. If anyone has any useful advice on how to get through to thinking humans at PayPal then please do share!
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Comments:
[User Picture]From: ashkitty
2011-11-23 12:33 pm (UTC)
I did the deposit but I still owe you the rest--email or text me your details and I'll do a bank transfer for the rest?
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[User Picture]From: rhaegal
2011-11-24 11:54 am (UTC)
Thanks, will do :-)
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[User Picture]From: ayesakara
2011-11-23 04:46 pm (UTC)
That is CRAZY! :(
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[User Picture]From: kuhekabir
2011-11-24 01:31 pm (UTC)
That's horrible! I hope this will get sorted for your soon!
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[User Picture]From: kuhekabir
2012-02-02 09:13 am (UTC)
Hi, I am hoping your paypal situation has been sorted!

Quick question: the hotel reservation which comes with this event, is it for departure on Sunday or for departure on Monday? I am looking to book my flights and I would need to know when we are checking out.

Thanks!
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[User Picture]From: rhaegal
2012-02-06 03:36 pm (UTC)
Hey! It's for two nights, departing on Sunday. I imagine a fair number of people will be staying on in the area on Sunday night if you want to do that to avoid having to leave early.
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[User Picture]From: kuhekabir
2012-02-06 06:59 pm (UTC)
Thanks! :) And I am not sure, but where are the hotel details posted? I want to have a look on how to get there and keep it for my records...
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[User Picture]From: rhaegal
2012-02-07 10:47 am (UTC)
The details of the venue are all here: http://kiscon.org.uk/venue.php

We'll add more detailed instructions (bus, train times etc.) closer to the time, and I imagine there will be groups organising taxi shares from the station as well, if you keep an eye on the yahoo group.

Can't wait!! :-)
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[User Picture]From: kuhekabir
2012-02-08 07:41 pm (UTC)
Brilliant, thanks! I get at least my flights storted then...
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